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Privacy Policy

Privacy Policy

This Privacy Policy explains how Lens & Light processes personal data when you use the website, contact us, request a quote, book a studio session, or receive image delivery through private galleries.

Terms of ServiceContact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction of processing. Where processing is based on consent, you may withdraw that consent for future processing.

Available rights depend on the legal basis and the context of processing.

To exercise a privacy right, send a clear request describing the data or processing involved and the right you wish to use. We may ask for information needed to verify the request and to protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the reason where the law requires it.

Requests are handled after reasonable verification of identity and scope.

We retain personal data for the period needed to manage inquiries, bookings, project files, invoicing, dispute handling, and legal recordkeeping. When data is no longer needed, we delete it, anonymize it, or archive it in a limited form where law or legitimate business needs require continued retention.

We keep data only for as long as needed for the stated purpose or legal duty.

If we make material changes, we will update the policy text on the website and may provide additional notice where the change is significant. The version in effect is the one published at the time of your visit or interaction, unless a later version is stated to apply.

We review this policy when our practices or legal obligations change.

Contact Information

Privacy email
[email protected]
Privacy phone
+590 690 38 23 91
Postal address
97139 Route du Palais Royal Les Abymes POINTE-À-PITRE, 97139 Les Abymes
Privacy contact
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
Contact Page
01 · Collection

Data We Collect

We may collect identification and contact details, booking and consultation information, project specifications such as product count, shot lists, reference materials, usage notes, payment and invoicing records, gallery selections, and technical data such as device, browser, and access logs. We do not seek more data than is reasonably needed for studio administration, service delivery, and legal compliance.

The data collected depends on the inquiry, booking, and delivery steps used.
02 · Sources

How We Collect Data

We receive data from website forms, email, phone calls, consultation appointments, booking and delivery exchanges, payment-related communications, and the use of private selection or delivery galleries. Some technical data is generated automatically when the site is visited or when messages are sent through our systems.

Information comes mainly from direct interactions and site activity.
03 · Cookies

Cookie Types

Cookies may include essential cookies needed for page operation, preference cookies that remember basic settings, and analytics or performance cookies that help us understand site use. Where required, non-essential cookies are used only with appropriate consent or other lawful basis.

We use a limited set of cookies suited to a small service website.
04 · Controls

Cookie Controls

You may block or delete cookies through your browser settings. If your browser allows it, you may also limit certain tracking technologies. Some site functions may not work properly if essential cookies are disabled.

Cookie choices can be adjusted through browser controls and, where offered, site settings.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage appointments, confirm shot lists and sample approvals, produce and edit images, provide private selection and delivery galleries, process payments, maintain records, secure our systems, and meet legal obligations.

Processing is limited to studio operations and related compliance needs.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, payment processing, file storage, gallery delivery, and related administrative functions. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, to enforce agreements, or to protect the rights, property, or safety of Lens & Light, our clients, or others.

Disclosure may be required by law or necessary to protect legal interests.
GDPR

GDPR Overview

Lens & Light acts as a data controller for the personal data it collects through its website and studio operations. We process personal data on lawful bases that may include performance of a contract, steps taken before entering into a contract, legitimate interests, consent where required, and compliance with legal obligations.

Where GDPR applies, it governs our processing of personal data for individuals in the European Economic Area and, in some cases, related cross-border processing.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for GDPR-covered processing.
Your data, handled with care

Your GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, object to processing, and receive a copy of certain data in a portable format. You may also withdraw consent where processing relies on consent, without affecting prior lawful processing.

GDPR rights are available subject to the conditions and limits set by law.